Monroe Electronics products and systems for EAS
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Emergency Alert Systems for IPTV, CATV and Campus
RESOURCES : FIELD SERVICE BULLETINS
FIELD SERVICE BULLETIN
463KB PDF | June 6, 2018 | R2.0

Updating Certificate Authority Files For One-Net™/DASDEC™ EAS/CAP Devices

Instructions and file link for updating FEMA digital certificate to validate the authenticity of IPAWS sourced CAP alerts. Not updating the certificate may result in the error message:
“Event Log:Digital Signature VERIFICATION ERROR : Signer UNTRUSTED! Check for correct CAP decoder CA file.;”

Firefox Users: The link in the PDF may not work correctly, so right-click here to download the CA file: IPAWS_Valid-until-09-24-2018.crt

 
SERVICE BULLETIN
116kb PDF | October 14, 2016| R1.1

Return/Repair Policy on Potentially Compromised Equipment
 
FIELD SERVICE BULLETIN
461kb PDF | October 30, 2014| R1.0

Cancelling Unauthorized EAN Queued Event

This Field Service Bulletin provides important guidance on how to remove an
unauthorized national EAN alert from the One-Net alert queue. If this spurious EAN
message was received by a One-Net, it may remain in the device queue pending
automatic transmission on November 9, 2014. This bulletin provides simple steps for the user to cancel any pending alert..

 

FIELD SERVICE BULLETIN
395kb PDF | November 20, 2012 | R3.0

Updating Firmware on Crucial M4 Solid State Drives (SSD) Shipped Between August 14, 2011 and April 20, 2012.

Beginning in August 2011 a vendor change was made to incorporate a larger and more reliable Solid State Disk (SSD) assembly in all DASDEC-II devices. All DASDEC-II units shipped or returned to the factory for any reason during this time most likely have these newer drives from Crucialinstalled.
 
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